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Monitoring, Auditing and Internal Reporting Systems

 Elements of an Effective Compliance and Ethics Program:
Monitoring, Auditing, and Internal Reporting Systems

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Member Spotlight: Barclay Friends

New on the campus of Barclay Friends is the Preston Building, which is named after the 19th Century Quaker activist and physician, Ann Preston. This project was fast-tracked and went from design to construction within a year. On August 20, the community celebrated the grand opening, with more than 150 people raising their glasses for a virtual toast at the ribbon cutting ceremony. 

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Diversity Builds Strong Communities

Our ability to reach unity in diversity will be the beauty and the test of our civilization. ~Mahatma Gandhi

As member organizations seek to understand and foster conversation about diversity and inclusion, FSA has aimed to support their efforts from a perspective anchored in values. To underscore our commitment, we have offered several workshops and partnered with members to facilitate conversations in order to understand diversity, equity and inclusion.
 
In June and July, nearly 200 participants joined in a Virtual Community Gathering to discuss “Race in America.” FSA members were able to pause, reflect and engage in meaningful dialogue about race in America through the lens of Quaker values. In addition, FSA offers tools and resources for members to initiate race conversations that incorporates the Quaker Values.

Many FSA member organizations have concentrated on diversity efforts throughout the years.  Here are a few shared in the Diversity Peer Group.  We welcome you to join us for the next peer group on Ouch that Stereotype Hurts on February 25.



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Tech Talk

More than one-third of adults aged 45 and older feel lonely, and nearly one-fourth of adults aged 65 and older are considered to be socially isolated*. Loneliness and social isolation in older adults are serious public health risks, putting them at risk for dementia and other medical conditions.

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FSA Internship Summer 2020

FSA’s Internship Program offers the next generation the opportunity to work and live in a Life Plan Community/CCRC. This unique experience allows students to align their interests and career paths as well as to develop practical skillsets, teamwork and industry knowledge.

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Communication, Education and Training on Compliance Issues

Elements of an Effective Compliance and Ethics Program
The Fourth Element: Communication, Education and Training on Compliance Issues

The fourth essential element of an effective Compliance and Ethics Program is communication, education and training on compliance issues. The program cannot be effective if staff are not aware of the compliance issues that are vital to the organization. This means developing comprehensive and formalized plans for training and communication to employees throughout the organization in conjunction with the compliance committee and others.

A compliance training plan should start with providing the code of conduct and compliance and ethics education to all employees at the time of hire, as well as to physicians, volunteers, vendors, and contractors as services commence and on an ongoing basis. Training for Board members and senior leaders should include compliance issues related to their specific obligations and responsibilities. Compliance training should occur at least annually and be embedded within other education provided throughout the organization.


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Screening and Evaluation of Employees, Physicians, Vendors and Other Agents

Elements of an Effective Compliance and Ethics Program
The Third Element: Screening and Evaluation of Employees, Physicians, Vendors and Other Agents

The third essential element of an effective Compliance and Ethics Program is the screening and evaluation of employees, physicians, vendors and other agents. The purpose of this is to ensure that a health care organization does not hire a person or entity that has committed a violation against a federally funded health care program.

Hiring someone with a documented violation would, of course, put the organization at risk and increase the likelihood of serious penalties if violations should occur resulting from this oversight. The Office of Inspector General (OIG) issues guidance and updates to organizations regarding the expectations related to screenings and other compliance issues.

The OIG was established in the U.S. Department of Health and Human Services to identify and eliminate fraud, waste and abuse in its programs and to promote efficiency. Through a nationwide program of audits, inspections, and investigations, the OIG has the authority to sanction persons or entities who have engaged in fraud or abuse by excluding them from participation in Medicare, Medicaid and other Federal health care programs. To determine whether a person or entity has been sanctioned in this manner, health care organizations must perform screening through the OIG and the System for Award Management (SAM), a comprehensive database that is part of the General Service Administration (GSA) of the federal government. Health care organizations who participate in Medicaid must also do sanction screening through their state’s Medicaid Exclusion lists.


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The Compliance Officer and Compliance Committee

Elements of an Effective Compliance and Ethics Program
The Second Element: The Compliance Officer and Compliance Committee

The second essential element of an an effective compliance and ethics program is the Compliance Officer and Compliance Committee. The designation of a Compliance Officer serves as a focal point for compliance activities, and ensuring that this person has appropriate authority is critical to the success of the compliance program.

“Is the (compliance) program adequately resourced and empowered to function effectively?”




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Policies and Procedures and the Code of Conduct

Elements of an Effective Compliance and Ethics Program
The First Element: Policies and Procedures and the Code of Conduct

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How Does your Compliance and Ethics Program Measure Up?

 

How Does your Compliance and Ethics Program Measure Up?

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Board Governance and Development Webinar

Did you miss the LeadingAge Board Governance and Development Webinar with FSA’s Jane Mack and Kendal Corporation’s Nora Adelmann earlier this spring? Discussed during the webinar were best practices and tools for the four core aspects of board development: Identification and Recruitment, Education, Involvement and Evaluation of board members.

We’re happy to report that the webinar recording is live, so if you didn’t attend, you can watch it all here.

Grants Awarded to FSA Members for Employee Innovations During Pandemic

Last week, 11 senior care organizations across the United States, including seven FSA members, received Innovation Mini Grants from Friends Foundation for the Aging. These grants were created to recognize problem-solving efforts and ideas of front-line staff members during the COVID-19 pandemic. 

FSA congratulates members Broadmead, Chandler Hall, Friends House Retirement Community, The Hickman, Kendal at Home, Kendal~Crosslands and Medford Leas. Please read the full press release below for details on their efforts. 

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Being Community

Board of Directors Additions and Appointments

The FSA Board of Directors is pleased to announce new appointments: 

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Pennswood Village Transportation Department: Values in Action

 

The transportation staff at FSA member Pennswood Village in Newtown, PA, used to fill most days with upwards of 50 scheduled trips. They’d drive the organization’s residents to doctor’s appointments, cultural events, shopping excursions—wherever they wanted to go. As COVID-19 safety precautions became increasingly strict, the number of rides dropped to a mere 1-2 per day for emergencies, but a number of other needs surfaced. Mail and package receipt and delivery, employee screening and campus monitoring became essential duties, among other adjustments.

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Quakerism and African American History

In honor of Black History Month, we took a quick peek at Quaker History to better understand Quakerism’s role in abolitionism. Quakers were some of the earliest citizens to rebuke slavery in the colonies, going so far as to petition the U.S. Congress to abolish slavery in 1790. To put this into perspective, the 13th Amendment of the United States Constitution, which abolishes slavery, was not ratified until almost a hundred years later, in April of 1864.

Women also played a vital role in the pursuit of a more equal America. Lucretia Mott, a Quaker suffragette, was a vocal abolitionist, going so far as to boycott the use of cotton, cane sugar and other goods produced by slaves. Mott also founded a women’s abolitionist society. In addition, Quakers were a vital part of the Underground Railroad. John Hopper, a Philadelphia Quaker, was one of many who hid slaves in various safe houses, and was known for finding loopholes to win court cases to help free slaves.

To read more about Quakers and African American History we recommend: Fit for Freedom, Not for Friendship: Quakers, African Americans, and the Myth of Racial Justice by Donna McDaniel and Vanessa D. Julye.

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Three Ways to Have More Grit in the Workplace

Angela Duckworth is impressive.

A McArthur Grant recipient and currently a professor at the University of Pennsylvania, writing a book might be Duckworth’s least impressive accomplishment. Grit, her debut publication, aims to highlight how grit, or that “stick-withitness” quality, is the key to success both personally and professionally. Duckworth shares insight into how effort is often forsaken in the name of talent – despite what we would like to believe – but how effort, not talent, is the key to success.

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What The Lion King has in common with FSA Peer Groups.

What The Lion King has in common with FSA Peer Groups.

“Pink pajamas penguins at the bottom. Pink paja-“

Oh... you mean those aren’t the words to the song at the beginning of The Lion King?

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Member Buzz

We polled staff at each and every FSA member organization to see what stood out for them most last year. The answers varied, but one thing was for certain: staff members sure are proud of what's happening at their organizations! Below are some highlights.


Tell us about an act of kindness you witnessed at your organization.

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FSA Happenings 2020

The end of year is always busy: projects come to a close and new ones are dreamed up. Here’s a quick recap of recent happenings, and a look to what’s ahead…

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